Important Customer Information

Delivery

Print books - UK
Print books will be delivered to you by Royal Mail Second Class if you are in the UK.

Print books - International
Print books will be delivered by Royal Mail Airmail to addresses outside the UK.

E-books
E-books will be delivered to you via email, so please ensure you provide a valid email address. E-books are in PDF format, for which we recommend Acrobat Reader, available for free from
www.adobe.com.

Returns policy

Print books can only be returned to us if an error is made on our part or if the book is received in damaged or unreadable condition, in which case we will pay postage and provide a replacement.

For e-books, we will happily re-email a copy to you should there be any technical problem with the copy you have received, or if you do not initially receive it.

Privacy policy

We at http://www.darktales.co.uk are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.


Contact information

Dark Tales
7 Offley Street
Worcester
WR3 8BH
UK
email: sean@darktales.co.uk